As soon as the data is validated and processed centrally, it is forwarded directly to the MSC backbone. These errors are transmitted automatically to MSC agencies, who can react immediately on-site and correct the error. Errors may include, for example, illogical actions, date or time periods, incorrectly recorded destination ports or warehouses, and procedures entered twice. And thanks to data processing in real-time, errors by the MSC agencies at various locations that are transmitted via EDI are detected quickly, localized, and corrected by appropriate measures. The solution is fully integrated into the company IT and peripheral systems. Successfully Integrated in Peripheral Systems And specifically, from when it is accepted at the port until it is delivered at its destination.” “This is why it is important to us that they receive the time status for their delivery. Many customers who trust us with their freight depend on precise and current delivery information for the planning of their company activities,” says Rumen Lilov, eBusiness Development Manager at MSC. “Ship transport is just a small part of the entire transport and supply chain. In the transportation sector, the containers and papers dictate the route and planning because, given the long supply chain, outside influences such as a strike, a storm, missing papers, or an error by the tracking companies, can result in repeated changes.įor this reason, a clear workflow has to be provided that can track and record the current course of the process, and when unplanned changes occur, automatically authorize consistent and logical steps. MSC has set a goal of processing the enormous volume of information in real-time, so that customers can see the current status of their freight using the web-based Tracking and Tracing tool. The central IT system in Geneva has to electronically process and validate more than 300,000 transactions each day. And it is accompanied by immense volumes of data and information: certificates of origin, documents of title to goods, way bills, bills of lading, commercial and customs invoices, and packing lists, to name but a few. It is affected by uncontrollable situations such as bad weather and strikes. Handling transport and its associated process chain is complex. As the largest container shipping company in the world, Mediterranean Shipping Company (MSC) has a fleet that annually transports more than 12 million containers loaded and cleared in some 270 ports.
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